Refund policy


You have the right to cancel your order up to 14 days after receipt without giving any reason. After cancellation you have another 14 days to return your product. You will then be credited with the full order amount including shipping costs. Only the costs for returning from your home to the webshop are for your own account. If you make use of your right of withdrawal, the product will be returned to HUISJEVANNE with all accessories supplied and - if reasonably possible - in its original condition and packaging. To exercise this right, please contact us at We will then refund the order amount due within 14 days after registration of your return, provided that the product has already been returned in good order. 

pay attention  
Exclusion of the right of withdrawal is only possible for products:  

  1. For sealed products. When the seal is broken, these products are not returnable.
  2. that have been created by the entrepreneur in accordance with the consumer's specifications;
  3. that are clearly personal in nature;
  4. that cannot be returned due to their nature;
  5. that can spoil or age quickly;
  6. whose price depends on fluctuations in the financial market on which the entrepreneur has no influence;
  7. for individual newspapers and magazines;
  8. for audio and video recordings and computer software of which the consumer has broken the seal.

Return address:
Sanne Otten
Adamshofstraat 75G
3061ZB Rotterdam

Model withdrawal form

 (only complete and return this form if you wish to withdraw from the contract)

- To Sanne Otten, Adamshofstraat 75G, Rotterdam, The Netherlands,

- I / We (*) share / share (*) hereby inform you that I / we (*) our agreement regarding the sale of the following
goods / delivery of the following service (*) revocation / revocation (*)

- Ordered on (*) / Received on (*)

- Name / Names of consumer (s)

- Address of consumer (s)

- Signature of consumer (s) (only if this form is submitted on paper)

- Date

(*) Strike out what does not apply.